"On our way to Binghamton, NY this summer, I discovered a leaky front fork on my wifes 2006 Heritage Softail Classic. We were at the oasis in Howe, IN and HOG told me about a dealer in Sturgis, MI that was only about 10 miles away. We had her bike towed to Hamilton Harley and threw ourselves upon their mercy. Well, they were great. The fork had a snapped pinch bolt (worse case scenario), but they were able to get it repaired and have us out of there in about 2-1/2 hours. I would have had to wait a week to get an appointment at my local dealer. The thing that really blew me away, though was the price. As out of town strangers, they could have really stuck it to us, but they actually charged us a fraction of what I would have paid for the same repair back here in Chicago. One last thing. They were super nice. From the service manager (Chris) to the tech (Justin), we knew we were in good hands. Almost makes me wish I lived in Sturgis, MI.
Bob Abrams, Binghamton, NY